Refund policy

Effective Date: 1/1/2024

1. Digital Products Nature
Due to the nature of digital products including, but limited to templates, documents, and forms, offered by How To Start A Group Home, LLC, , we have a strict no return policy. Once a digital product is purchased and downloaded, it is non-refundable. 

2. Instant Access
Our digital products provide immediate access upon purchase. Since customers can download, save, and use the product instantly, this limits our ability to retract the item.

3. Customer Responsibility
Customers are responsible for ensuring the compatibility of the digital product with their software and hardware configurations before purchase. How To Start A Group Home, LLC,  is not liable for any compatibility issues.

4. Exceptional Circumstances
Refunds may be considered in exceptional circumstances and will be solely at the discretion of How To Start A Group Home, LLC, . Such circumstances might include technical issues preventing product access, which are the result of a flaw in the product itself.

5. How to Address Issues
Customers encountering issues with the purchased digital product are encouraged to reach out to our customer support team at support@howtostartagrouphome.com. We are committed to resolving any technical or access issues promptly.

6. Unauthorized Distribution
Customers are strictly prohibited from distributing, selling, or sharing our digital products with third parties. Any unauthorized distribution will result in the termination of product access and potential legal action.

7. Modifications to Policy
How To Start A Group Home, LLC, reserves the right to modify or update this no return policy at any time without prior notice. The most current version will be posted on our website.

By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to the terms of this no return policy.

Thank you for choosing HOW TO START A GROUP HOME presents, The Group Home Template Shop!!